Mid-month updates: July 2024

Reclaim Hosting

Jul 12, 2024 — 3 min read

Hello and welcome to your quick mid-month summary of all things important and upcoming across our community:

Announcements and blog posts

Coming up: Client Portal Upgrades

On July 30th we'll be upgrading our billing software and client management system. This blog post has all the details, but the long and short of it is that the Client Area portal will be unavailable on July 30th, and once the work is done, the URL will change (and be redirected) from portal.reclaimhosting.com to billing.reclaimhosting.com. This work won't affect your servers or take any of your websites offline, but you won't be able to access or pay any invoices due on the 30th and if you access any of your cPanels from the Client Portal, such as Shared Hosting accounts, those will also be unavailable. After the work is done (so, July 31st & later), you'll need to:

reset your Client Area passwords
update payment details
remake any sub-accounts currently on your billing account

Documentation on how to do this in the new system will be coming out over the course of July (and of course featured in this month's Roundup), and we'll share any updates over on our Breaking News blog. For now, all the current details can be found here, and you can always reach out to Support if you have any questions.

Security PSA: User Monitoring & Phishing Awareness

With the rise of malicious vulnerabilities and threat activities targeting higher ed institutions, we want to remind everyone to be on the lookout for suspicious or unusual activity. Please keep an eye on your userlist and users, and if you notice anything concerning, reach out to Support immediately so we can take a look. Additionally, phishing continues to be a concern. Our blog post regarding a Disk Usage phishing campaign is still relevant, as these emails have made a recent resurgence. Read our recent update.

Fall Workshop - Domain of One's Own & WordPress Multisite 101

Reclaim Hosting is excited to be running another virtual workshop this fall focused on Domain of One’s Own and WordPress Multisite! The workshop will be running Tuesday October 1st and Wednesday October 2nd, starting at 12pm ET each day and ending at 5pm ET. We'll provide both applied training and concrete examples of both administering and teaching with Domain of One’s Own and WordPress Multisite, along with one-on-one time with Reclaim Hosting, as well as other present institutions.

The workshop is broken up into two distinct days. Day 1 will be dedicated to getting you comfortable administering and troubleshooting Domain of One’s Own, and Day 2 will focus on WordPress Multisite. You can sign up for either or both days, whatever piques your interest! Check out the events calendar for registration and ticket info, and a more in-depth breakdown of each day's agenda. We can't wait to see you there.

Community Chat: Building Community and Reclaiming our Socials

Join us: July 17 @ 12:00 pm - 1:00 pm
This month we want to reflect on our journey to Reclaim our Socials! Let’s discuss how to build a community as well as the challenges involved, as well as what we’ve learned along the way. Register for Community Chats - it's free and everyone is welcome.

Summer Camp - last chance to submit your ideas for August

The Call for Speakers closes July 14th. We are excited to hear from you about all things open edtech, stories about how you are reclaiming your digital domain and the trials and tribulations you encountered along the way. Find out more about this free event and how to submit.