New academic year? We're here to help.

New academic year? We're here to help.

We are excited to welcome new clients every week - welcome! As our community is growing and new schools join our Domain of One's Own program, ReclaimEDU and Reclaim Cloud services, here's a quick guide to help you get ready for the new academic year:

New here? Get started

If you are just getting started, our support portal is the best place to begin. This is where you'll find documentation, support resources and answers to frequently asked questions. There's always a human being at the end of our support ticket, so reach out if you need further help.

Top tip: For new admins we are running a dedicated Domain of One’s Own and WordPress Multisite workshop. The workshop will provide both applied training and concrete examples of both administering and teaching with Domain of One’s Own and WordPress Multisite, along with one-on-one time with Reclaim Hosting, as well as other present institutions.
Register now.

Recent upgrades to our Client Area Portal

A quick reminder that our Client Area Portal https://portal.reclaimhosting.com was upgraded on July 30, 2024, to increase security and bring new features to our billing system and we shared a quick overview of the upgrade. If you have any questions, please follow these steps to get in touch with our support team.

Join our community

Our team has decades of experience in instructional technology, and we know what works (and also what doesn’t and why). We’ve worked with hundreds of institutions in the US, Canada and Europe, talking the talk and walking the walk of supporting staff and students on campus and in the cloud.

  • We offer dedicated training for your administrators, instructional designers and academic staff via virtual training sessions supported by documentation and resources;
  • We curate a year-round program flex courses, community chats, technology showcase sessions, expert voices and events; 
  • We provide peer-support and networking via our community hub on Discord, which is free to join and open to all customers. 

Keen to learn more? Explore what we do and get involved.