A couple of months ago, we introduced VIP Hosting as a new shared hosting tier here at Reclaim Hosting, something designed to live in that space between traditional shared hosting and a fully managed hosting solution. Since then, one of the most common questions we’ve gotten is, “How do
March is Women's History Month, which makes it a good time to pause and think about the women whose work powers the internet. When it comes to web hosting, we spend a lot of time discussing servers, uptime, security patches, and infrastructure. Those are all key to providing
Welcome to Support Systems! This is my first post in what I am calling my Support Systems series. I’ve been working in support for a while now, and over the years I’ve learned that providing great support is about much more than just solving problems. It’s about
At Reclaim Hosting, we’re always looking for ways to better serve our customers in Higher Education and beyond. Over the years we’ve noticed there is a group of users whose needs go beyond standard shared hosting, users who need a solution more robust than our standard shared hosting
When organizations support a large number of people building websites - such as students, faculty, staff, program participants, or community members - they face challenges that go beyond simply where to host those sites. The real challenge is balancing affordability, independence, ease of onboarding, and long-term site ownership at scale.
HappyHolidays
And just like that, we’ve reached the end of our 12 Days of Blogging. Over the past couple of weeks, we’ve shared some tips, ideas, and a little bit of seasonal cheer, and we’re grateful to everyone who took the time to read along. Whether you joined
HappyHolidays
The holidays are the perfect time to reflect on the past year: what went well, what could have gone better, and what we want to do differently moving forward. It’s also a good moment to take stock of something that often gets overlooked amid the end‑of‑year rush.
HappyHolidays
Continuing with our 12 Days of Blogging theme, I have written a 2025 Reclaim Recap in holiday-inspired verse. It may not cover all of the things my wonderful colleagues here at Reclaim Hosting have accomplished this year, but it definitely hits on a few of the highlights. Thanks to the
As part of our ongoing commitment to providing reliable, secure, and high-quality hosting services, we are implementing pricing updates for our Domain of One’s Own, Managed Hosting, and Shared Hosting plans effective January 1, 2026. We understand that any price change affects your budget, and we wanted to publish
We want to share a quick reminder that some important changes to our email system are coming up soon: Starting January 1, 2026, we will be removing email services for all Student/Personal and Faculty/Professional shared hosting account holders. This means that after this date, these account types will
Security
Domain Renewal Scams: Recently, one of our customers received an official-looking letter warning them that their domain name was about to expire. The letter urged them to act quickly to "retain exclusive rights" to the domain name and noted that failing to renew by the expiration date "
Getting Started
Introduction: Why Customer Service Matters to Us At the heart of everything we do at Reclaim Hosting is a simple goal: make sure our customers are happy! We don’t just offer products and services to our customers, we aim to build relationships, solve problems, and ultimately make your web